August 3, 2022



Q: What type of paint do you use and why?

A: We use both Sherwin Williams and Benjamin Moore paint. These two brands have proven to deliver high-quality finishes while providing a wide range of products for many applications.

Q: What are the different kinds of paint finishes? When would I need to use them?

A: Paints come in many different finishes. The most common follow this range: Flat, Matte, Low Sheen Eggshell, Eggshell, Satin, Pearl & Semi-Gloss. Here’s a quick guide to help understand their differences and determine the best choice for your painting project:

  • Flat is best suited for ceilings. A high-quality flat ceiling paint will leave a consistent, almost glowing finish that will hide any minor imperfections. 
  • Matte or Eggshell is your best bet for walls. Matte, similarly to flat, will lend that glowing look to your walls, without adding any shine. The downside to a matte wall finish is its lack of durability. While eggshell has a shinier finish, it allows for easy cleaning of high-traffic areas. This is important if you have young kids and/or pets.
  • A Pearl or Semi-Gloss is best used on trim and doors. Pearl will finish smooth and durable without as much shine as Semi-Gloss. You want your trim and doors to be the most durable surfaces in your home. A good rule of thumb for paint finishes is: The higher the gloss, the more durability the finish provides.
Q: What are the advantages of flat and lower sheen paints?

A: Lower sheen paints will hide any minor surface imperfections that may be noticeable with a shinier finish. Low sheen paint finishes also take away any shine or glare that can be noticeable at certain angles and in certain lights throughout your home and provide a more consistent look to surfaces. 

Q: What are the disadvantages of flat and lower sheen paints?

A: Flat and matte paint finishes are less durable to scuffs, spills, or any markings that may get on surfaces. Matte surfaces are also very difficult to clean once they have been marked up. If you have young children and pets in your home, you may want to consider a more durable finish for your walls. 

Q: What are the advantages of higher sheen paints?

A: Higher sheen paints are great for durability and the smooth, shiny look they give to trim and doors. This combination makes high sheen paints such as pearl or semi-gloss a great option for your baseboards, trim and doors/casings. Your doors and baseboards are typically the surfaces that get kicked and scuffed, so having a higher sheen finish will allow them to be easily cleaned due to the durability of the paint. 

Q: What are the disadvantages of higher sheen paints?

A: Higher sheen paints will show the imperfections that proper prep work can’t hide, such as dents in trim or low quality drywall mudding that has been previously painted. Any finish with a higher sheen than eggshell is not recommended to be applied on walls for this reason. 

Q: Can you paint if the room I wanted to be painted has wallpaper?

A: Yes we can. The wallpaper would need to be removed, and depending on the condition of the wall underneath, extra preparation would be required before priming and painting. 

Q: Are there any issues associated with painting over a textured surface?

A: Depending on the surface, issues could occur if the surface is improperly prepped. For example, painting brick requires the application of a masonry primer to fully seal the pores of the brick. This allows the finish paint to adhere properly. If this step is not taken, the paint will begin peeling within 12-18 months, or even sooner depending on exposure to elements. 

Q: Can you remove popcorn ceilings?

A: Yes, we do provide popcorn ceiling removal services. The process to remove popcorn ceilings, prep the surface underneath and prime and paint the smooth ceilings is extensive but the end result is a significant transformation to the look of each space. 

Q: Can you handle holes in the walls?

A: Holes, dents, and imperfections in the walls are repaired as part of our preparation process. 

Q: Can you paint if I have water damage?

A: The source of the water damage must be identified and repaired before we can paint, otherwise staining will continue to come through the finish. Once the leak is fixed, and the surface is dry or fully replaced, we can effectively prime and finish the water damaged surface.